Ask anyone at Consolidated Service Detectives (C.S.D) what we do
best....and they'll tell you...we do Customer Service
Evaluations right!
Whether you're a first time client, or you've been
conducting evaluations for years, our team of dedicated
professionals will make sure your program is perfectly
tailored to suit your needs.
It's easy for us to blow our own horn...and we're not
perfect (darn it!), but check out some stats we're
pretty proud of:
8.5 years - (The average number of years our team members
have worked here)
99.12% - (The completion ratio of evaluations fully executed
for all our clients last year)
98.85% - (The percentage of CS evaluation reports sent to our
clients within 12-24 hrs)
99.27% - (The number of clients who renewed their services
with us last year)
.00125% - (The error rate for evaluations returned to us
because of a problem)
These stats translate into a company
that truly strives to deliver you the very best in
Customer Service Evaluations. Let us show you a better
way to Evaluate your business!